General FAQs

We have compiled a list of questions most frequently asked by our clients. If you do not find the answers to your questions below, please contact us here.

 

  What do I have to do to have a website?
  Seems like there are too many things to be done to have a website. Aren't there easier ways to do it?
  How much does a web site cost?
  What is a URL?
  What is a domain name?
  How do I point my Domain to you?
  I want someone else to be my domain registrar and you to host my site. Is this possible?
  How quickly will my web hosting account be setup?
  I don't live in New Zealand; Do I need to hire a "local" web site designer?
  How long does it take to have a web site designed?
  Can I choose you to design my site but choose another web host?
  Is the contract on a month-to-month basis or annual?
  Do you offer 24 x 7 technical support?
  I've made my decision - I want to host my website with you and want you to design my web site.
     Now what do I do?



  What do I have to do to get a website?
Having a website involves quite a few steps.

  • Find a domain name for your website (mydomain.com or mydomain.co.nz ) and register it with a domain name registrar so that nobody else can use it.  If you prefer, 1ForAll.net can register it for you. 

    You can register your domain name for one year or for several years. When your domain name expires and you don't renew your domain name, your domain name will be available for other people to use. So, be sure to renew your domain name before it expires. When registering a domain name, you will have to provide the name of the name servers where the domain name registrar can find entry of your website. If you don’t know it yet, leave it at your domain name registrar.
     
  • Build your website. If you know some HTML language or are familiar with good software, you probably can design your website yourself. However, building a website is not as easy as writing a letter. To have a business website and show it to your customers around the world, you need a professional looking website. 1ForAll.net has been building business websites for our clients for years and we have professional designers to help you create a professional website at affordable rates. If you don't feel that you can easily design your website by yourself, don't waste your valuable time on it. Let our team do it and spend your time doing what you know best... managing your business.

    If you'd like to build your own website so that you can change the content of your website at any time without hiring a professional designer, we recommend SiteBuilder, our professional site building tool which lets you create your own website like a pro. With more than 175 pre-built complete web sites to choose from, you will have a professional looking, dynamic website for your business. But the most important advantage of using SiteBuilder is that you can change content of your website at any time you want! Many new site owners never realize that keeping their website fresh with recent content is very important for their business. Many websites are just dead with outdated content. That's where our Do-It-Yourself SiteBuilder solves your problem because now you don't have to hire expensive programmers just to update new stock, pricing or news on your web site. If you're still not convinced, try our Demo to see if this tool really fits your needs before making a decision.
     
  • Find a web server to host your website file. Once you have finished your website, you have to put it on the Internet so that your customers can see it. You can do this by having your web site stored on a web server. Running a web server is not a trivial task, and is best left to experts.
  • Fortunately, we have the answer, that is to put your website files on one of our shared web servers. Options can range from only $405 per year*. You don't have to worry about how to setup your web server, finding the Internet connection to the server, and hiring an engineer to take care of it. All these tasks will be handled by us.
     
  • Upload your website to the server. Once you have a space for your website on a web server, you will need to put your web site files on the server. This can be done by using FTP (File Transfer Protocol) service. there are many good free FTP programs on the Internet so get one for yourself. Use your FTP program to upload your web site files to the server. If you have our SiteBuilder package then none of this applies as everything is automated in the background.
     
  • Change the name server for your domain name. At the same time, you will have to change the name server at your domain name registrar (if you haven't done it yet in the first step) to point to the domain name server of your web hosting provider. This will inform the world that now your website can be found on the server you rent from your provider. Once the domain name database is fully propagated throughout the Internet (normally it takes 24-48 hours), everyone in the world should be able to see your website (provided they know your website name)
     
  • Get an e-mail addresses. If you are running a business, you must have e-mail addresses so your customers can contact you. Free e-mail address such as hotmail.com or yahoo.com is good for personal use. But if you want to send an e-mail to your customers, you should have an e-mail address which reflects your business and there is nothing better than yourname@yourdomain.com. You should expect to get your e-mail address associated with your domain name (i.e. sales@yourdomain.com) from your web hosting provider. If you don't, find another provider. We provide you with up to 10 email addresses. We can increase this amount if required.
     
  • Promote your website. The last thing you have to do is to promote your website. There are billions of websites around the world now. If you don't make your website known to the world, your website will end up with zero visitors (which means zero customer also!) Getting your website listed on the search engine or web directory is a must. The most important search engines and directories are Google, Yahoo and Open Directory. Have your website listed on at least these 3 places and you will be found. Website promoting is very time consuming and it can take you a year to get at least 100 visitors a day to your website. But you have to remember that this is the most important part of having a website. We have put together a Search Engines Overview for you to begin with. Also a comprehensive list of search engines and web marketing resource can be found on our Links page.

    Note that we do not offer web site promotion service. We could not guarantee that Google or any other search engines will list your website on their first page. The simple reason is that we do not own Google and Yahoo. We have no way to force them to list your website at the top of their listing and we don’t believe that any website promotion service provider can do it for you. What site promotion services do is just to submit your website to thousands of FFA (Free-For-All) directories. And please read our article “What most web promotion companies don't want you to Know “ to see why we think buying web promotion services is just a waste of time.

    While we do not sell website promotion services, we do help all of our clients to get the best ranking they can. We make sure our client’s site is search engine optimized and we submit them to Google, Yahoo and dmoz (open directory). And that should be sufficient if your products/services are what people looking for in your market.

     
  • Analyse your website traffic. Having your website up and running is very exciting, but that's not the end of it. Your web hosting provider should have some kind of tools to help you monitor your website to see how well your website is performing. For example, you should be able to see how many visitors visit your website daily; where they are from; which pages on your website they view more and stay longer; how the visitors find your website on the Internet, etc. This can be done by tools called website statistic analysis tools. Some web hosting providers provide more sophisticated tools than the others. And that will benefit your business. Running a website without knowing your website statistic is like driving in a foreign country without a map. So, check what kind of information their tools give you.

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  Seems like there are too many things to be done to have a website. Isn't there an easier way to do this?
YES,
you have an easier way to have a website. 1ForAll.net provides a total solution for businesses throughout the country to have a website. We can register your domain name, design and build your website, put it on our web server, make it viewable through the Internet and make it known to the Internet users. You just tell us what name you want your website to be called and give us your website content (your company background, your product descriptions and pictures, and the other information you want to put on the internet) and we will do the rest. You will have your e-mail addresses with your domain name on it and ready to contact your customers with no pain. Once your website is up and running, you can use our sophisticated web site statistic  analysis tool to see your web site performance. There is nothing more you will ever want to run your website.

And if you are worrying about the cost of having a website designed and having it hosted, we offer a marvellous opportunity. 1ForAll.net offers small businesses  web hosting packages starting from only $405 annually* and our SiteBuilder package is only $599* annually for a complete professional website of unlimited pages.

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  How much does a web site cost?
There are quite a few factors that go into what will be the ultimate cost of your web site. These factors include how many pages you are going to have, whether you sell products on your website, the graphic work involved, and how interactive your future web site will be. You will also need web hosting and domain name registration.

1ForAll.net provides a total solution for the business owner to have a website. And this is a typical cost of owning a website with us.

  • Domain Name Registration = $39.95* (for one year, must be renew every year)
  • Website Design = $2000+*
  • Renting space on the server for website = $405.00* / year (renew every year)

And that is all it costs: (approx $2450* for the first year, and $450.00 for the following year)

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  What is a URL?
 It stands for "universal resource locator". This is the address typed in the address bar of your browser to view your web page on the Internet. For example, you would type in http://www.1forall.net to access our home page.

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  What is a domain name?
A domain name is a specific web site address that you choose and register with a Registrar.
Domain Names can end in co.nz, org.nz, net.nz, .com, net, org, com.au and more.
Our domain name is "1ForAll.net".

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  How do I point my Domain to you?
If you have already registered your domain name and want to point your domain name to our server in order to host your website with us, you will have to contact your domain registrar and ask them how to change your domain name's DNS info to 1ForAll.net's DNS as in the following.

  • NS1.1FORALL.NET
  • NS2.1FORALL.NET

The alternative is to let us handle your domain name modifying. Please inform our sales representative when you order our hosting service and we will help you do it
DNS stands for "Domain Name Server"

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  I want somebody else to be my domain registrar and want 1ForAll.net to host my websites. Is this possible?
It is not necessary to buy your domain name from 1ForAll.net along with your webhosting account. You can register your domain name from any other registrar and just point it to 1ForAll.net by changing the DNS info to 1ForAll.net's DNS

  • NS1.1FORALL.NET
  • NS2.1FORALL.NET

Again, you can let us handle your domain name modifying. Please inform our sales representative when you order our hosting service and we will help you do it

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  How quickly will my web hosting account be setup?
Your web hosting account with 1ForAll.net will be setup within 12 hrs of ordering.
Your domain name may take longer to resolve to your account as it takes up to 48hrs to propagate.

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  I am not in New Zealand; Do I need to hire a "local" web site designer?
 We create web sites for clients throughout the world. By using the Internet, email, and telephone,
 it is possible to communicate effectively with clients in any location.

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  How long does it take to have a web site designed?
The time frame is determined by the size of your web site, the complexity of your site design, and our current client design schedule. Typically, your website will be ready within 2-8 weeks

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  Can I choose you to design my site but choose another web host?
Yes, we can design you a standard website and transfer your website to the server of your choice. If you need a website with scripting functions, such as shopping cart, you must ensure that your web hosting provider supports Perl or PHP since our programming  team works in Perl and PHP only.

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  Is the contract on month-to-month basis or annual?
All of our webhosting packages are on an annual plan. 

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  Do you offer 24 x 7 technical support?
We provide virtual 24 x 7 technical support through email and our HelpDesk. Please do not contact us by phone. We prefer to provide support through our HelpDesk as it will probably give you the answer you are looking for. Our HelpDesk will issue you with a support ticket and we will endeavour to answer your question as quickly as possible.

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  I've made my decision - I want to host my website with you and want you to design my web site. Now what do I do?
 If you have decided you want to have a web site at 1ForAll.net, contact the sales person who showed you our business or simply fill out our order form to start the process. Or you can call us at  09-418-2295  if you need to discuss your requirements in more detail with us.

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